Downlaod Flash Player

Customer Service

Tele Resolve Inc., our in-house customer service center, is online 24 hours a day, 7 days a week, and 365 days a year, to ensure that our customers have assistance available to them at all times, all across the world.

The Customer Care Department Ensures Prompt Resolution in Multiple Languages

At Group of Gold Line our customers are always top priority. Over 80% of our calls are answered within 50 seconds. Our 120-station call centre has been specifically designed and created to deliver outstanding services to all of our customers. We employ a customized call answer model to meet all client requirements from A to Z. Furthermore, Gold Line recognizes its diverse client base, and therefore offers assistance in numerous languages:

Our developers are responsible for the management and maintenance of:

  • English
  • French
  • Spanish
  • Korean
  • Mandarin
  • Cantonese
  • Urdu
  • Farsi
  • Greek
  • Vietnamese
  • Italian
  • Arabic
  • Russian
  • Turkish


Tele Resolve Inc. only uses the most current technologies. As our valued customer, you will have the option to access automated or live customer service. Whichever method you prefer, you can rest assure your inquiry will be handled in a courteous and prompt manner.

Support

Opportunities